The trend observed in recent years is confirmed. When a job change occurs, the collection of professional references is a complementary step in the recruitment process. Whatever point of view one takes, the collection of professional references is a sensitive subject that can make even the most confident uncomfortable.

Would you have any reference persons to communicate to us? To this question, we recommend caution. The question arises of the content of the response. What names should I give? What are the consequences of the call? So many legitimate questions that sow doubt. However, we advise people to adopt a collaborative attitude. Reluctance could be misinterpreted, even suspect. If the professional experience is positive, the reference should be too.

A few small legal details not to be neglected. At a time when GDPR is still the subject of the main concerns of companies, the collection of professional references does not escape it. Informal professional references, carried out without the person’s knowledge, are totally contrary to this regulation. The person concerned must be informed and give their agreement. A clearly explained process carried out by professionals is recommended.

The limits not to be crossed. The 2009 financial crisis had the effect of toughening procedures. Only professional data must be processed, which de facto excludes any information relating to the private life of the employee.

What do statistics say? Today, in the context of officially conducted reference-taking procedures, 10% of the people whose files were verified in 2018 contained false data concerning their diplomas. 3.5% indicated false professional experiences and 23% of files processed contain errors in terms of position title and employment dates.

Carried out in an objective, rigorous context and in compliance with GDPR, the collection of professional references constitutes a non-negligible decision-making aid and confirms the integrity of the future employee.